How to Handle Negative Online Reviews an A to Z Guide

A Phocus Wright study points out that 53% travelers won’t make a booking if a hotel does not have online reviews. Travelers use reviews to research accommodation options and to talk about their experience. A hotel will receive good and bad reviews – it’s just the nature of the game. What’s important […]

Online Reputation Management for Hoteliers: How to get it done right and beat the big boys.

When it comes to competing with hotel chains, independent hotels have a major handicap in terms of their marketing budget and resources. They don’t have a big name to hide behind, nor do they have millions of dollars to throw at a problem, hoping it will go away. So, naturally, they are […]

How You Can Improve Your Hotel’s Revenue in Inexpensive Ways

Computing power is being displaced away from traditional computing devices at a dizzying pace. It’s only a matter of time before desktops are done away with altogether in favor of the smaller, more portable devices. Companies that stuck to the older machines because they were ‘good enough’ were soon left behind as […]

Why Cloud PMS is The Best Option For Your Independent Hotel

The cloud’s been around for over a decade now. It didn’t kick off with the biggest splash but over the years, its impact has been significant. The last few years in particular have seen an unprecedented number of hospitality businesses adopt this platform for their software needs and with good reason. The […]